• Multi-Factor Authentication (MFA) FAQs

  • • What is Multi-Factor Authentication (MFA)?

  • • Why is OCS introducing MFA?

  • • What cybersecurity threats does MFA help us guard against?

  • • When and how often will OCS staff be prompted to sign in using MFA?

  • • What if I receive an unexpected authentication approval request (notification/text/call)?

  • • Do I have to use my personal mobile phone/device?

  • • What MFA options can I use if I do not have a mobile phone?

  • • Do I have to use MFA?